FAQ

What You Want to Ask Us...

We have prepared the questions that may come to your mind and answered them for you. For other questions, please contact us. Our customer representatives will answer your questions as quickly as possible

All electronic products we sell are under a 12-month standard warranty. User-related problems are not covered by the warranty.

We have shipments to every point in Pakistan. We deliver our products to our customers at the promised time by cargo – courier – land according to their requests.

The product features and quantities you will order will determine your orders. For products with ready designs and printing approval, will be produced within 5 business days. We deliver to every point in Pakistan on the promised date.

If you specify the urgency, we can process your order with priority according to the products to be produced and their features. We will be your solution partner in your urgent works with reasonable price differences.

You can make a preliminary notification with the request form in the contact section of the links on our website. We will receive your form and get back to you within the day. If you want to reach us immediately, you can call +92-21-32470013 or WhatsApp at +92-333-3050772 or +92-313-2429404 during business

Our professional design team, who are experts in graphics and typesetting, is ready to help you. If you wish, we can adapt our ready-made designs for you free of charge or you can benefit from the work of our professional team for a reasonable fee. Contact us for other details.

Before your order goes into production, upon your request, we can make a sample and deliver it to you by cargo or motorcycle courier. In order to make a sample of card, PKR 1,000/- is charged. Also all shipments and motorcycle courier shipments charges are covered by the customer.

You can send us your works in vector formats such as .ai, or .psd. You can also send your files in JPG format, but when you send your files as JPG, we recommend that they be at 600 DPI resolution for high quality printing. The standard card size for plastic cards is 86mm x 54mm, which is the size of a credit card (CR-80). However, your design area should be 87.71mm x 55.88mm so that there is at least a 2mm depth for scissors.